1. Withdrawal

If you are a consumer, you are entitled to a statutory right of withdrawal, so that you can revoke your contract in accordance with the following instructions:

Revocation, for a service contract:



You have the right to withdraw within fourteen days without giving a reason this contract.

The withdrawal period is fourteen days from the date of contract.

To exercise your right, you have to (supra Foto-Elektronik-Vertriebs-GmbH, Denisstrasse 28 A, 67663 Kaiserslautern / Germany, Fax: +49 (631) 35199 49, telephone: +49 (631) 35199 0, e-mail: by way of unambiguous statement (eg a consigned by post mail, fax or e-mail) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form, which is not mandatory, however.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

Do you require that the services to begin during the withdrawal period, so you have to pay us a reasonable amount in the proportion of up to the time at which you inform us of the right of withdrawal with respect to this contract, services rendered compared to the total amount provided for in the contract services equivalent.

2. Model withdrawal form

The model withdrawal form you can print [HERE].

3. Information on and Termination

In the following cases, the possibility of extinction of the legal right of withdrawal is:

1) In accordance with § 356 para. 4 BGB with contracts for the provision of services, where the principal has the service is completed and has started the execution of the contract only after the consumer has given to his explicit consent and simultaneously confirmed his knowledge of that he loses his right of withdrawal for complete fulfillment of the contract by the contractor.

In this case goes to the consumer (as defined in § 13 BGB) initially entitled statutory right of withdrawal.